A: Bay Photo Customer Service is available from 6:00am to 6:00pm Pacific Time Monday through Friday. Email support is 24/7. Please visit the Contact Us for more information.
A: Please review our Shipping & Returns page for more information.
A: Due to shipping requirements and the potential for damage, some products over 30" on the short side, or over 40" in length must be crated at an additional cost. Products over 40" long that are shipped flat may require freight shipping, We can provide freight quotes for these orders. Please allow additional time for the quote and freight delivery times. All additional Crate and Freighting Fees will be billed separately after processing your order.
A: Up until now Art Storefronts had nexus only in Texas. However, we now have sales nexus in pretty much every state across the United States.
As a result of the changing eCommerce sales tax environment coming out of the landmark ruling in the South Dakota v. Wayfair Inc. case, as of February 1st 2021, Art Storefronts will start collecting and remitting sales tax to customers who do not submit resale certificates for the following states:
Therefore, any print fulfillment order (i.e. vendor purchase) where the shipping address is one of these States will be subject to sales tax.
It is important to know that if we charge you sales tax for a shipment into Texas (or any State where we have nexus), this means you SHOULD NOT charge tax to your customer in addition to us charging you. You only should charge tax to your own customer if you have an approved Resale Certificate and are tax exempt with us. This is because your Resale Certificate makes you responsible for collecting the sales tax, rather than us.
For answers to additional questions not listed here, please contact us.
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This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.
To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!
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