ATTENTION: To use this site, it is necessary to enable JavaScript in your browser.
Here are the Instructions on how to enable JavaScript in your web browser.
Skip Menu. Navigate to content in this page
Accessibility Assistance, opens A D A page

Frequently Asked Questions

Q: What are your Customer Service hours?

A: Bay Photo Customer Service is available from 6:00am to 6:00pm Pacific Time Monday through Friday. Email support is 24/7. Please visit the Contact Us for more information.

Q: What are my options for shipping and returns?

A: Please review our Shipping & Returns page for more information.

Q: When are crates required for shipping my order?

A: Due to shipping requirements and the potential for damage, some products over 30" on the short side, or over 40" in length must be crated at an additional cost. Products over 40" long that are shipped flat may require freight shipping, We can provide freight quotes for these orders. Please allow additional time for the quote and freight delivery times. All additional Crate and Freighting Fees will be billed separately after processing your order.

Q: What is your Sales Tax Policy?

A: We charge local Sales Tax on all orders shipping to Texas, regardless of the location of your billing address. Shipping destinations outside of Texas are not charged Sales Tax. If you have a Texas Resale Certificate, you can upload it to your ASF Account and you will not be charged Sales Tax.

For answers to additional questions not listed here, please contact us.

Saved Successfully.

This is only visible to you because you are logged in and are authorized to manage this website. This message is not visible to other website visitors.


Import From Instagram

Click on any Image to continue

Badge ar compatible

The above preview shows how to use the live preview on this website. The image displayed is just an example, and is not available for sale.

Badge ar compatible

This Website Supports Augmented Reality to Live Preview Art

This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!


Manage Favorites

Below, select which favorite lists you would like to save this product into.